Privacy Policy

Privacy Policy

This web site, Astroguruji.net, is owned and operated by True Inner Peace Solutions LLP.

Astroguruji.net ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our website, mobile applications, and related services, including astrology consultations, chat services, subscriptions.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

• Full      name
• Email      address
• Phone      number
• Billing      address
• Shipping      address
• Date      of birth
• Time      of birth
• Place      of birth
• Gender      (optional)
• Profile      photo (optional)

Account Information

• Username      and password
• Account      preferences
• Subscription      details
• Transaction      history

Payment Information

Payments are processed by third-party payment providers. We do not store your complete credit card or debit card information.

We may collect:

• Payment      confirmation details
• Transaction      IDs
• Billing      records

Consultation Information

• Questions      submitted for astrology consultations
• Chat      messages with astrologers
• Voice      and video consultation records (if applicable)
• Customer      support communications

Technical Information

• IP      address
• Browser      type
• Device      information
• Operating      system
• Cookies      and tracking technologies
• Website      usage data

2. How We Use Your Information

We use your information to:

• Create      and manage your account
• Provide      astrology consultations and reports
• Process      payments and subscriptions
• Deliver      gemstones and physical products
• Improve      our services and customer experience
• Respond      to customer support requests
• Send      service notifications and updates
• Prevent      fraud and unauthorized activities
• Comply      with legal obligations

3. Marketing Communications

With your consent, we may send:

• Promotional      emails
• Special      offers
• Horoscope      updates
• Newsletter      content
• Subscription      reminders

You may unsubscribe at any time using the unsubscribe link in our emails.

4. Chat and Consultation Privacy

Conversations with astrologers may be stored for:

• Service      quality monitoring
• Dispute      resolution
• Training      and customer support
• Fraud      prevention

We request users not to share sensitive financial, medical, or confidential information during consultations.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember      user preferences
• Improve      website functionality
• Analyze      website traffic
• Personalize      content
• Measure      marketing performance

You can disable cookies through your browser settings, although some features of the website may not function properly.

6. Sharing of Information

We may share your information with:

• Payment      processors
• Shipping      and logistics providers
• Customer      support providers
• Analytics      providers
• Cloud      hosting providers
• Legal      authorities when required by law

We do not sell your personal information to third parties.

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide      services
• Fulfill      contractual obligations
• Resolve      disputes
• Meet      legal and tax requirements
• Enforce      our agreements

When information is no longer needed, it will be deleted or anonymized.

8. Security Measures

We implement reasonable security measures, including:

• Encryption      of sensitive information
• Secure      servers
• Access      controls
• Firewalls
• Regular      security monitoring

However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be stored or processed in countries other than your country of residence. By using our services, you consent to such transfers.

We take reasonable measures to ensure that your information receives adequate protection.

10. Children's Privacy

Our services are not intended for individuals under the age of eighteen (18).

We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.

11. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access      your personal information
• Correct      inaccurate information
• Request      deletion of your information
• Restrict      data processing
• Object      to certain uses of your data
• Withdraw      consent
• Request      a copy of your data

To exercise these rights, please contact us using the information below.

12. Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for their privacy practices or content.

Users should review the privacy policies of those third parties before sharing personal information.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Changes will become effective immediately upon posting the updated version on our website.

Continued use of the website after changes constitutes acceptance of the updated Privacy Policy.a short description.