Terms and Conditions

Terms and Conditions

This web site, Astroguruji.net, is owned and operated by True Inner Peace Solutions LLP.

These Terms and Conditions ("Terms") govern your access to and use of astroguruji.net and mobile applications ("Website," "we," "our," or "us"), including all consultations, subscription plans, chat services, reports, and related services.

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must discontinue use of the Website immediately.

1. Definitions

For the purposes of these Terms:

• "User"      means any individual who accesses or uses the Website.
• "Services"      include astrology consultations, birth chart analysis, live chat,      subscriptions, reports, and other related offerings.
• "Astrologer"      means an independent consultant or representative providing astrology      services through the Website.
• "Subscription"      means any recurring paid membership plan offered by the Website.

2. Eligibility

You must be at least eighteen (18) years old to use paid services. By using the Website, you represent and warrant that you have the legal capacity to enter into this agreement.

3. Nature of Astrology Services

The services provided through the Website are intended for entertainment, spiritual guidance, and informational purposes only.

The Website does not provide:

• Medical      advice
• Mental      health counseling
• Legal      advice
• Financial      or investment advice
• Professional      relationship counseling

Users are solely responsible for decisions made based on astrology consultations or predictions.

We do not guarantee:

• Accuracy      of predictions
• Specific      outcomes
• Financial      gains
• Relationship      success
• Career      advancement
• Health      improvements

4. Account Registration

To access certain services, you may be required to create an account.

You agree to:

• Provide      accurate information.
• Maintain      confidentiality of your login credentials.
• Notify      us immediately of unauthorized account use.
• Accept      responsibility for activities conducted through your account.

We reserve the right to suspend or terminate accounts that contain false information or violate these Terms.

5. Paid Consultations

Paid consultations may include:

• Voice      calls
• Video      calls
• Chat      sessions
• Email      consultations
• Birth      chart analysis
• Personalized      reports

Consultation fees are displayed before purchase.

The Website reserves the right to modify pricing without prior notice.

Missed appointments due to user absence may be considered completed and may not qualify for refunds.

6. Chat With Astrologers

Users agree not to:

• Use      abusive, threatening, or offensive language.
• Share      illegal or inappropriate content.
• Harass      astrologers or other users.
• Record      or distribute private conversations without consent.

The Website may monitor conversations for quality control and security purposes.

The Website reserves the right to suspend access to chat services at any time.

8. Payment Terms

Payments may be processed through third-party payment providers.

You agree that:

• All      payment information provided is accurate.
• You      are authorized to use the selected payment method.
• Taxes      and applicable fees may apply.

The Website is not responsible for payment gateway failures or delays.

9. Refund Policy

Due to the personalized nature of astrology services, completed consultations, reports, and chat sessions are generally non-refundable.

Refunds may be considered only in cases of:

• Duplicate      charges
• Technical      failures
• Billing      errors
• Services      not delivered

Refund requests must be submitted within seven (7) days of purchase.

The Website reserves the sole discretion to approve or reject refund requests.

13. Intellectual Property

All content on the Website, including:

• Logos
• Graphics
• Text
• Videos
• Reports
• Designs
• Software

is owned by or licensed to the Website and protected by intellectual property laws.

Users may not reproduce, distribute, or modify content without prior written consent.

14. User Content

Users retain ownership of content they submit but grant the Website a worldwide, non-exclusive license to use, display, and store such content for service-related purposes.

Users are solely responsible for the content they submit.

15. Privacy and Data Protection

Personal information is processed in accordance with the Website's Privacy Policy.

We may collect:

• Name
• Date      of birth
• Time      and place of birth
• Email      address
• Phone      number
• Payment      information

We implement reasonable security measures but cannot guarantee complete protection against unauthorized access.

16. Limitation of Liability

To the maximum extent permitted by law, the Website, its owners, employees, and astrologers shall not be liable for:

• Financial      losses
• Emotional      distress
• Business      losses
• Indirect      damages
• Consequential      damages
• Lost      profits

Total liability shall not exceed the amount paid by the user for the relevant service.

17. Indemnification

You agree to indemnify and hold harmless the Website, its affiliates, employees, astrologers, and partners from any claims, damages, losses, liabilities, or expenses arising from your use of the Website or violation of these Terms.

18. Termination

We may suspend or terminate your account without notice if you violate these Terms or engage in unlawful activity.

19. Changes to Terms

We reserve the right to amend these Terms at any time. Updated versions will be posted on the Website and become effective immediately upon publication.